18 Best CRM for Startups in 2023

It has since evolved into a more rounded, cloud-based CRM, although it still shows its roots in a dated UI. Also has integrated marketing automation features with customizable workflows, and it can connect to Gmail or Outlook (but not very elegantly). Apptivo CRM is an affordable and highly customizable platform that aims to be a one-stop solution for all your business software needs. In addition to essential CRM functionality, it also includes tools for such tasks as accounting, invoicing, and project management. It’s easy to use and includes support for Android and iOS mobile devices. Sales, marketing, and service teams can use Agile CRM, though we’ll focus exclusively on the CRM solution’s sales-oriented features in this review.

This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). This site does not include all software companies or all available software companies offers. While it might not always be in CRM comparisons, its offerings are unmatched for startups prioritizing simple financial management. When looking for the best CRM software for your company, you can compare a few free CRM software offered for small businesses.

Zendesk Sell — The Go-To Customer Service Platform

Its integrated approach means your teams won’t need to switch between multiple tools. Just check your budget first, because HubSpot comes at a premium price. Salesforce basically wrote the book on CRM, and has maintained its lead even as younger, more agile competitors have risen to challenge it.

crm solutions for startups

We looked at the different pricing structures of each CRM and evaluated them based on how affordable and scalable they were. The goal was to pick out the tools that offered the best value for money for growing businesses. There’s even a free plan available, which is good news for super-lean startups. Monday.com is an easy-to-use and customizable work management platform, enabling teams of all sizes to plan, manage and centralize work. Get started now and boost your team’s communication and productivity.

SALESFORCE FOR STARTUPS

The best CRM software had the best overall scores based on our methodology. Pipedrive is best for small businesses that want crm solutions for startups a simple CRM for lead management. Freshsales is best for businesses that need a CRM with comprehensive lead management.

  • While CRM software is excellent for organizations, there are a few other reasons why it might help you grow your business.
  • The clean, visual dashboard offered by the software gives you an up-to-minute view of the entire marketing pipeline.
  • A study published in 2022 by Validity surveyed more than 600 CRM-using organizations globally.
  • Meanwhile, Freshsales CRM has also bumped up its integrations and tacked on workflow automation and better sales analytics.
  • These features ensure that everyone in your startup has access to the most recent customer data.
  • When you’re just starting your business, you might not have enough time or personnel to finish every task.

Data estimates that using a CRM system can increase a business’s cross-selling and up-selling revenue by 39%. Pipedrive isn’t the biggest name in the CRM game, but it’s still popular. The company has been able to achieve success by combining an easy-to-use interface with features that actually help salespeople connect with customers and close deals. Zoho CRM is a strong contender in the fight for CRM supremacy, thanks to the platform’s ease of use, combined with a powerful feature set for sales and marketing teams. Tools that focus exclusively on contact management and tools that offer a lot more functionality.

Best AI Text & Content Generator Tools in 2023

The Agile CRM platform is a cutting-edge cloud-based solution that is efficient, easy to use, and mobile-ready. It includes an all-in-one CRM for automated sales, marketing, and service. Agile CRM is an affordable CRM solution that offers all the features you require to manage your customer relationships.

The platform also lets you manage and convert more leads into customer data automatically. Keap is one of the best CRM for startup that offers powerful automation capabilities to keep all processes on track. With Keap, sales representatives can optimize their selling pitch and make it more personalized.

Nimble (a simply smart CRM for Microsoft 365 and Google Workspace)

The fun (and useful application) in using public source code is that businesses can tweak and update it however is seen fit based on the design and growth of the company. Open-source software, such as a CRM, is ideal for niche businesses requiring specific features not offered by the large traditional platforms. Does the platform provide phone-based assistance, and how extensive are the service hours? We also look at the depth of online knowledge bases, specifically whether they include articles, FAQs or video tutorials that allow users to find solutions independently.

crm solutions for startups

A regular contributor to Wordcandy.com and avid tech enthusiast, Matt has written hundreds of product and service reviews and roundups, in the marketing tech space and beyond. Learn more about how a CRM solution can improve your customer relationships. Or, for more ideas, check out our roundup of the best CRM for small businesses.

Capsule CRM

You can even streamline your team communication with Zoho Cliq, a free team collaboration tool. How does your sales team keep up with all your leads, prospects, and customers? We’ve created Blueprint, a technology inside Zoho CRM, to gently guide users through what actions should be taken at what time, and prompt them for the right information in the right sequence.

crm solutions for startups

Hubspot gives you access to a free CRM for startups, with tools made for everyone in your team. I would recommend this tool for companies looking to manage their workflows efficiently. Hubspot CRM lets you assign and track leads and record customer interaction across multiple channels. Keap offers a 14-day free trial, where you can manage sales automation, segment contacts, create lead capture forms, and easily track or manage your leads with the marketing pipeline. However, Excel can get messy, and you won’t have more advanced features like automated workflow automation or detailed reporting. HubSpot CRM’s database is a powerful tool for any startup looking to track customer information and manage its sales pipeline.

Best Small Business CRM Software Top 10 Shortlist

Salesflare is a CRM solution that finds opportunities that require action and displays the data you need to take action. Thousands of small and medium-sized B2B companies use it as an intelligent CRM and sales enablement tool. Overall, CRM software is an important tool for any startup looking to grow and scale successfully. Key benefits include customer retention and engagement, a better understanding of customer needs, and faster identification and resolution of customer issues. We recommend Salesforce CRM for startups because of its large number of features and easy-to-use platform. BIGContacts is the #1 contact management software & CRM to close more sales.